GDPR PRIVACY POLICY

Amanda Louise Totty

of

‘Louise Totty Mobile Massage Therapy’

24 Church Gate, Brierley, Barnsley, South Yorkshire, S72 9JD

louisetottymassagetherapy@gmail.com

07979 127482

This policy is set to explain how and why I collect any personal data about you.

What information about you do I need for my records?

• Full Name

• Phone Numbers

• Full Address including town, county and postcode

• Date of Birth

• Email Address (optional)

I will also require that you fill out a health questionnaire to ensure that the treatment you are about to have is safe to go ahead and that you are not contra-indicated. This information will be reviewed at every appointment to ensure there are no changes. This form will also include any medication that you are currently taking.

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Why do I need all of those details?

I require the above information to ensure that it is safe for me to carry out the treatment(s) you require and to also ensure that I am working in adherence to my insurance policies. My lawful basis for processing this personal information is ‘contract’, this means that I have a legal reason to ask you for your data because I need it for contractual reasons. In order for me to fulfil my part of the contract (carry out treatment). You must fulfil your part of the contract (share your personal information).

You do not have to share your personal data with me, but if you do not, I cannot, unfortunately offer you any treatment with Louise Totty Mobile Massage Therapy.

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How long will I keep your information?

Your information will be stored for 7 years after the date of your last treatment, or for 7 years after you have reached 18 years old if you were under 18 when your treatment took place.

Paper forms are safely stored in a locked storage cabinet at my business address. Digital data is password protected on all devices that can access it.

Marketing/Appointment Reminders/Aftercare

With the information you have given, I would like to send you details on any offers, products or services that I provide. I would also like to send you an appointment reminder by SMS, Facebook Messenger or email. Following your treatment I may like to contact you to share further relevant aftercare. Please be aware you do NOT need to agree to any of these purposes for contact for your treatment to commence.

If you do agree to have contact from me for these purposes, then please tick all of the relevant boxes below to give your consent.

You can withdraw your consent at any time by email OR by post using the above contact details.

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Marketing & Offers           Email  (  )    SMS (  )   Facebook Messenger (  )  Telephone  (  )   

                                             Post (  )      No Marketing Contact (  )

Appointment Reminder    Email  (  )    SMS (  )   Facebook Messenger (  )   No Reminders (  )

Aftercare                            Email  (  )    SMS (  )   Facebook Messenger (  )   Telephone  (  )                                                                             Post  (  )      No Aftercare Contact (  )

I will not pass your personal information to any third party unless you give permission to do so. The data is kept solely for use by Louise Totty Mobile Massage Therapy.

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Photography

Please sign if you give your permission for any photos being taken before/during/after your treatment for social media purposes including Facebook, Instagram, my website, Pinterest.

Client Signature ________________________________________    Date _______/______/_________

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Who can I complain to if I feel my data is not being handled correctly?

If you have any questions regarding this privacy policy or any information that I have on you, please contact me by email or by post. You have the right to request access to any personal data held by me and can request that all your data be removed from my records at any time. You have a right to complain if you do not feel I am handling your data correctly, please contact me by the contact details above.  If you are unhappy with my response you should then contact the ICO (Independent Commissioner’s Office) by following the web page https://ico.org.uk/concerns/

Client Signature _________________________________________       Date _______/______/_______

Therapist Signature _____________________________________       Date  ______/_______/________

Guardian Signature* ___________________________________­_        Date  ______/_______/________

*(if applicable)